From One Cleaner to 90+
Therese had been running home cleaning businesses in Melbourne since 1996 when she and her son James founded Excel together in 2013. She knows exactly what clients want, and what most cleaning companies get wrong.
The idea was simple — every home should be cared for like it was your own. In the early days, Therese and James did everything themselves — taking calls, hiring the first cleaners, meeting every new client. Some of those early clients are still with us more than a decade later.
13 years on, the approach hasn't changed — it's just scaled. Excel is now a team of 90+ cleaners across Melbourne, and Therese and James still run it together.
"Every home is somebody's home. Treat it that way, and the rest takes care of itself." — Therese, Co-founder